4 Ways to Make Social Media Easier

We’ll admit it: social media can be overwhelming. Posting blog entries, updating Facebook, tagging photos, streaming videos, digging, stumbling, tweeting… and we haven’t even mentioned tracking feedback, gauging sentiment, following fans and solving problems. Who has time for all this? Well, we do, but that’s…

Is Your Brand a Good Friend?

It may be time to re-evaluate your brand’s attitude. See, now that businesses and consumers can use social media to interact publicly, it’s changed the way people judge the brands they’ve spoken with.  Customers notice how often they’re being listened to, and what kind of…

The Sky Is Falling! Trust Is Dead!!

Do you hear that panicked murmur rumbling up from the masses?  It’s worse than fear — it’s failure!  It’s catastrophe!  It’s the absolute Armageddon of social media business strategy! According to Edelman’s annual Trust Barometer survey, no one trusts anyone! (Which is ironic, considering Chris…