Bigelow Tea, our client, has been featured in John C. Havens’ and Shel Holtz’s book Tactical Transparency.  It’s not out yet but the two authors spoke about it at the most recent New Media Expo in Las Vegas.  Attendees were more fired up than ever to get their clients or themselves into the social media mix.

Read more from the Trafcomm News blog by Donna Papacosta here.